Life as a deep cleaner of hoarders' homes
A full interview featuring Mark Healy and Phoenix Extreme, discussing real hoarding clean-ups and sensitive extreme cleaning work across Ireland.
Read the articleDublin β’ Belfast β’ Donegal β’ Derry β’ Nationwide response
Specialist extreme deep cleaning for severely neglected, contaminated and overwhelming properties. Phoenix clears the worst conditions discreetly, restores dignity and helps homes become usable again.

See Phoenix Extreme Cleaning on Virgin Mediaβs Ireland AM and learn about the real extreme, hoarding and specialist cleaning work we carry out across Ireland.
Verified media coverage of Phoenix Extreme Cleaning and Mark Healyβs specialist work.
A full interview featuring Mark Healy and Phoenix Extreme, discussing real hoarding clean-ups and sensitive extreme cleaning work across Ireland.
Read the articleA feature highlighting the rise in hoarding cases and the demand for specialist extreme cleaning services.
Read the articleIreland AM β Virgin Media
YouTube Interview
National Academy of Crime Scene Cleaners
Professionally Trained
Your property is in safe professional hands
at all times.

Accumulated waste and damaged contents are cleared methodically before detailed cleaning can begin.

Rodent remains, nesting material and contaminated debris require controlled removal and cleaning.

Exposed surfaces are cleaned in a controlled sequence after unsuitable waste has been removed.

Appropriate equipment supports detailed treatment of suitable surfaces during a demanding restoration clean.

Suitable PPE and planned working methods help control exposure in difficult environments.
Extreme deep cleaning begins where normal domestic cleaning stops. A property may contain years of waste, rotten food, urine, faeces, mould, nicotine, needles, pests, damaged belongings and powerful odours. Rooms can become difficult to enter, and contamination may spread beneath carpets or into absorbent materials.
Phoenix has handled severe residential and commercial conditions since 1998. We help homeowners, relatives, landlords, housing providers and property professionals take control of situations that feel impossible. Where pest activity remains after clearance, our pest control and fumigation service can be coordinated with the cleaning work.
Many clients delay asking for help because they feel ashamed or fear being judged. Phoenix understands that extreme conditions can develop through illness, bereavement, reduced mobility, addiction, hoarding, tenancy problems or years of overwhelming circumstances.
You do not need to remain in the property. Keys can often be arranged through a trusted person, and we can complete the work while you are away. Plain vehicles can be used where discretion matters, with progress communicated privately through an agreed representative.
Phoenix has attended and passed specialist training associated with the National Academy of Crime Scene Cleaners.
Severely neglected properties may contain biological contamination, mould, sharps, unstable rubbish and pest waste. Moving items without a plan can expose occupants and spread contamination through hallways, vehicles and previously unaffected rooms.
Phoenix assesses the visible conditions, plans access and uses suitable protective equipment. Contaminated or unsuitable porous materials are identified for agreed removal, while restorable surfaces are cleaned and treated methodically.
An extreme clean does not mean that everything is automatically thrown away. Before work begins, Phoenix discusses what must be protected, what can be assessed during the clearance and what the client has authorised for removal. Important documents, photographs, jewellery, keys and other personal items can be set aside when they are found, subject to their condition and the agreed instructions.
Furniture and possessions are considered according to the type and extent of contamination. Hard, non-porous items may sometimes be suitable for detailed cleaning, while absorbent materials can retain urine, body fluids, mould, pest contamination or persistent odours below the visible surface. Where meaningful cleaning is unlikely, Mark explains the practical options so the owner or representative can make an informed decision.
This careful approach is particularly important when illness, bereavement or hoarding has contributed to the condition of the home. The aim is to restore a safer, usable property without losing sight of the fact that the contents may hold real personal value.
Phoenix works directly with homeowners and tenants, but many enquiries come from relatives who live elsewhere and need reliable help with a difficult property. We also assist executors, solicitors, landlords, letting agents, housing providers and support professionals where responsibility for access or decision-making has been clearly agreed.
Every situation is different. One property may need a single contaminated room cleared after a period of illness; another may require a phased whole-house clean before repairs or a safe return home can be considered. Vacant properties can often be handled through arranged key access, helping families or property professionals avoid unnecessary journeys and distressing exposure to the conditions.
Updates can be provided to the nominated contact as work progresses. If newly uncovered damage or contamination changes the agreed scope, Phoenix discusses it before additional work is undertaken. This gives clients a clear route from the first private conversation through clearance, deep cleaning and preparation for whatever needs to happen next.
The first step is a private conversation with Mark about the property, its location, access and the main concerns. Clear photographs or a short video sent through WhatsApp can help provide an initial indication of the scale, although a visit may be required before the final scope and price are confirmed.
We establish safer working routes and remove agreed waste in a controlled order. As rooms are cleared, the underlying surfaces and hidden damage become visible. Kitchens, bathrooms, floors, walls and fixtures are then cleaned and treated according to their condition. Carpets, underlay, mattresses and badly affected furniture may require removal where meaningful restoration is not practical.
After the deep clean, the property can be prepared for repairs, decoration or replacement fittings. Our aim is not simply to make a room look better for photographs. It is to help move an overwhelming home towards a clean, manageable condition and give the owner a genuine chance to move forward.
Phoenix provides more than surface cleaning. We coordinate practical services around the actual condition of the property.
Removal of accumulated rubbish, rotten food and agreed damaged contents.
Detailed cleaning of kitchens, bathrooms, floors, walls and fixtures.
Specialist handling where body fluids, sharps or biological contamination are present.
Cleaning and treatment aimed at the sources of severe persistent odours.
Work can often be completed while the client or family remains away.
Cleared rooms can be prepared for repairs, replacement fittings and decoration.
Phoenix provides extreme deep cleaning in Dublin, Belfast, Donegal, Derry / Londonderry, Ballymena, Lisburn, Newry, Newtownards, Bangor, Omagh, Lifford and surrounding areas. Wider response is available throughout the Republic of Ireland and Northern Ireland.
Some extreme properties involve blood following an accident, assault, self-harm or another traumatic event. When ordinary cleaning is inappropriate, Phoenix also provides specialist blood cleanup services across Ireland with discreet arrangements for families, landlords and property professionals.
It is a specialist service for properties affected by severe waste, contamination, mould, odours, body fluids, pests or neglect beyond ordinary domestic cleaning.
Yes. Phoenix can remove agreed waste, spoiled food, damaged furniture and unsuitable porous materials as part of the planned scope.
No. Access can often be coordinated through a trusted person, landlord or representative so the cleaning can be completed discreetly while you are away.
Yes. Send clear photographs or a short video through WhatsApp when safe. They help Mark understand the scale and discuss the most practical next step.
Yes. Phoenix works throughout the Republic of Ireland and Northern Ireland, subject to access, availability and the condition of the property.
Yes. After clearance and cleaning, Phoenix can help prepare affected rooms for appropriate repairs, replacement fittings and decoration.
Call Mark for discreet, judgement-free help with a severely neglected or contaminated property anywhere across Ireland.