Life as a deep cleaner of hoarders' homes
A full interview featuring Mark Healy and Phoenix Extreme, discussing real hoarding clean-ups and sensitive extreme cleaning work across Ireland.
Read the articleBallymena β’ Belfast β’ Derry β’ Northern Ireland β’ Nationwide response
Professional gross filth cleanup for severely neglected, contaminated and vermin-affected properties. Phoenix helps families, landlords and property professionals clear difficult environments safely, discreetly and without judgement.

See Phoenix Extreme Cleaning on Virgin Mediaβs Ireland AM and learn about the specialist extreme, biohazard and hoarding work we carry out across Ireland.
Verified media coverage of Phoenix Extreme Cleaning and Mark Healyβs specialist work.
A full interview featuring Mark Healy and Phoenix Extreme, discussing real hoarding clean-ups and sensitive extreme cleaning work across Ireland.
Read the articleA feature highlighting the rise in hoarding cases and the growing demand for specialist extreme cleaning services.
Read the articleIreland AM β Virgin Media
YouTube Interview
National Academy of Crime Scene Cleaners
Professionally Trained & Certified
Your property is in safe professional hands
at all times.

Contamination and ingrained staining may extend through carpet into underlay and flooring below.

Human waste, damaged fixtures and heavy soiling require controlled cleaning and careful waste handling.

Phoenix clears accumulated waste before treating the affected bathroom surfaces and fittings.

Porous furniture may become unsuitable for restoration after prolonged damp, mould and contamination.

Suitable PPE and planned working methods help control exposure in heavily contaminated properties.
Gross filth cleanup is far more demanding than ordinary domestic cleaning. Properties may contain human waste, urine, blood, body fluids, rotten food, needles, mould, pests and large quantities of contaminated rubbish. Before work begins, the hazards, access route, waste volume and condition of the building must be assessed.
Phoenix has handled extreme and distressing property conditions since 1998. We support homeowners, relatives, landlords, housing providers, executors and property professionals who need practical help without criticism. If the condition is connected to a previous traumatic incident, we can also coordinate specialist trauma and brain-matter cleanup.
A heavily contaminated property can expose occupants and unprotected helpers to sharps, biological material, unstable rubbish, mould spores and pest activity. Moving through the property without a plan can spread contamination into hallways, vehicles and previously unaffected rooms.
Phoenix assesses the visible conditions, agrees the scope and works methodically. Where appropriate, clients can send photographs or a short video by WhatsApp for an initial discussion. We can often arrange keys and complete the work while the owner or family is absent.
Phoenix Extreme Cleaning has attended and passed training with the National Academy of Crime Scene Cleaners (NACSC).
Severely neglected environments may contain faeces, urine, blood, spoiled food, mould, insects, rodents, needles, broken glass and unstable piles of waste. The precise risk depends on what is present, how long it has remained and whether contamination has entered porous materials.
Phoenix plans the clearance around the actual condition of the property. Suitable PPE, controlled handling and appropriate waste arrangements help reduce avoidable exposure and cross-contamination.
The first step is a private conversation with Mark about the property, access and the main concerns. Photographs or video sent through WhatsApp can help provide an early indication of scale, although a site visit may still be needed before the final scope and price are confirmed.
We identify safer access routes, separate ordinary contents from contaminated waste and remove material in a controlled order. Once accumulated rubbish and damaged contents are cleared, surfaces can be cleaned, treated and assessed more accurately. Carpets, mattresses, underlay and other porous items may need removal where contamination has penetrated too deeply.
Clients do not need to be present. Phoenix can collect keys through a trusted person, work with landlords or representatives and report progress remotely. Plain vehicles can be used where discretion is important. Our objective is to move the property from an overwhelming condition towards a clean, manageable space ready for repairs or future use.
Gross filth conditions can develop through illness, bereavement, reduced mobility, addiction, hoarding, tenancy problems or years of property neglect. Whatever caused the situation, the person asking for help deserves a practical and respectful response.
Structured clearance and deep cleaning for homes overwhelmed by waste and severe neglect.
Removal of spoiled food, rubbish, damaged furniture and agreed contaminated contents.
Specialist treatment where urine, faeces, blood or other biological material is present.
Careful handling of visible needles, broken glass and hazardous drug paraphernalia.
Work can often be completed while clients are away, protecting dignity and privacy.
After clearance, affected areas can be made ready for repairs and replacement finishes.
Phoenix provides gross filth cleanup in Ballymena, Belfast, Antrim, Larne, Coleraine, Carrickfergus, Lisburn, Newry, Newtownabbey, Newtownards, Bangor, Derry / Londonderry, Omagh and surrounding areas. Wider response is available throughout Northern Ireland and the Republic of Ireland.
When rats, insects or other vermin have become established in accumulated waste, cleaning and clearance may need to be coordinated with pest control and fumigation across Belfast and Northern Ireland. Phoenix can explain the most practical order of work after discussing the property.
A gross filth property normally contains severe accumulations of waste, bodily fluids, spoiled food, mould, pests or other contamination beyond ordinary domestic cleaning.
Yes. Phoenix can assess and clear agreed contaminated waste, including areas affected by urine, faeces, rotten food and other hazardous material.
No. Keys can often be arranged through a trusted person, landlord or representative, allowing the work to be completed discreetly while you are away.
Yes. Send clear photographs or a short video through WhatsApp when it is safe and appropriate. They help Mark understand the likely scale before arranging the next step.
Yes. Phoenix covers Belfast and towns throughout Northern Ireland, with wider response available across the Republic of Ireland.
Pest activity may require clearance and pest treatment to be coordinated. Phoenix can discuss the conditions and direct you to the related pest control and fumigation service.
Call Mark for discreet, non-judgemental help with a severely neglected or contaminated property in Ballymena, Belfast or anywhere across Ireland.